Customer Support

Most deliveries arrive within 30-45 minutes, depending on restaurant preparation time and your location.

Delivery fees range from $1-$5 depending on distance. Some restaurants offer free delivery on orders above a certain amount.

Yes! Select "Schedule for later" at checkout and choose your preferred time (up to 24 hours in advance).

The driver will contact you via WhatsApp. If unreachable, the order may be cancelled, and charges may apply.

We accept EcoCash, OneMoney, Innbucks, and Cash on Delivery. All mobile payments are secure and encrypted.

Yes! All transactions are encrypted with SSL. We don't store complete payment card details on our servers.

Yes, for valid reasons (undelivered orders, quality issues, wrong items). Refunds are processed within 3-7 business days. See our Refund Policy.

This is rare but can happen. Contact support immediately with transaction details, and we'll refund the duplicate charge within 24 hours.

Click "Register" in the top menu, fill in your details (name, email, phone), and create a password. You'll receive a confirmation email.

Click "Forgot Password" on the login page, enter your email, and follow the reset instructions sent to your inbox.

Log in to your account, go to "Profile Settings," and update your name, phone, addresses, or password.

Yes, contact support to request account deletion. Note that some information may be retained for legal/accounting purposes.